Welcome to Rechamin, your trusted mobile recharge and bill payment application.
We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
Personal Information
Name and contact details
Email address
Phone number
Payment information
Transaction history
Technical Information
Device information
IP address
App usage data
Location data (if permitted)
How We Use Your Information
Service Provision
To process your recharges and bill payments
Security
To protect your account and prevent fraud
Notifications
To send transaction updates and offers
Improvements
To enhance our app and user experience
Data Sharing
We do not sell your personal information to third parties. We may share your information with:
Telecom service providers to process your recharges
Utility companies for bill payments
Payment processors to complete transactions
Legal authorities when required by law
Data Security
We Protect Your Data
Using industry-standard encryption and security measures
Your payment information is encrypted and securely stored
Account Deletion Policy
You have the right to request deletion of your Rechamin account and associated personal data.
How to Delete Your Account
Open the Rechamin app and go to Settings
Select "Account Settings"
Tap on "Delete Account"
Confirm your decision by entering your password
Your account deletion request will be processed within 7 business days
What Happens After Deletion
Your personal information will be permanently deleted from our active databases
Transaction records may be retained for legal and accounting purposes as required by law
You will no longer be able to access your transaction history
Any pending transactions will be canceled
Note: Account deletion is irreversible. Please ensure you have saved any important transaction records before proceeding.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Account deletion is a permanent action. Once your account is deleted, you will lose access to all your transaction history, saved payment methods, and any remaining balance in your Rechamin wallet. This action cannot be undone.
How to Delete Your Account
1
Open Settings
Go to your Profile and tap on the Settings option in the Rechamin app
2
Account Settings
Select "Account Settings" and then tap on "Delete Account"
3
Confirm Deletion
Enter your password to confirm and submit the deletion request
Your account deletion request will be processed within 7 business days. You will receive a confirmation email once the process is complete.
You'll be redirected to the app to complete the process
Alternative Deletion Methods
If you're unable to access the app, you can also request account deletion through:
Email Request
Send an email to support@rechamin.com from your registered email address with the subject "Account Deletion Request".
Customer Support
Contact our customer support team at +91 98647 05995 and request account deletion.
What Happens After Account Deletion
Data That Will Be Deleted
Your personal profile information
Saved payment methods and cards
Rechamin wallet balance
Transaction history
Promo codes and rewards
App preferences and settings
Data That May Be Retained
Transaction records required by financial regulations
Data necessary for legal compliance
Anonymized usage data for analytics
Records of resolved customer support issues
We retain certain data as required by law or for legitimate business purposes, but this data will no longer be associated with your personal identity.
Frequently Asked Questions
Can I recover my account after deletion?
No, account deletion is permanent and irreversible. You would need to create a new account if you wish to use Rechamin again.
What happens to my pending transactions?
All pending transactions will be canceled. If you have any ongoing recharge or bill payment processes, we recommend completing them before deleting your account.
Will my phone number be blocked from creating a new account?
No, you can create a new account with the same phone number after your previous account has been completely deleted.
How long does the deletion process take?
The process is typically completed within 7 business days. You will receive a confirmation email once your account has been permanently deleted.
Contact Us
If you have any questions about account deletion or need assistance, please contact us: